Privacy Policy

•​Introduction: Welcome to Lovelyyou. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

•​Data Controller:Lovelyyou is the data controller and responsible for your personal data. If you have any questions about this privacy policy, please contact us via our website.

•​The Data We Collect About You: We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:> • ​Identity Data: includes first name, last name, username or similar identifier.

• ​Contact Data: includes billing address, delivery address, email address and telephone numbers.
• ​Financial Data: includes payment details. Please note that all online payments are processed securely via Stripe; we do not store your full credit or debit card details on our servers.
• ​Transaction Data: includes details about payments to and from you and other details of products you have purchased from us.
• ​Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• ​Usage Data: includes information about how you use our website, products and services.
• ​How We Collect Your Data: We use different methods to collect data from and about you including through direct interactions (where you fill in forms or correspond with us by email) and automated technologies or interactions (as you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns using cookies and similar technologies, such as Microsoft Clarity or Google Analytics).

•​How We Use Your Personal Data: We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:> • ​Where we need to perform the contract we are about to enter into or have entered into with you (e.g., processing and delivering your jewelry order).

• ​Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• ​Where we need to comply with a legal obligation.

•​Disclosures of Your Personal Data: We may have to share your personal data with trusted third parties set out below for the purposes of running our business:> • ​Service providers who provide IT and system administration services (such as our web hosting and developer partners).

• ​Professional advisers including lawyers, bankers, auditors and insurers.
• ​HM Revenue & Customs, regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.
• ​Payment gateway providers (Stripe) to process your transactions securely.
• ​Courier and delivery service partners to dispatch your orders.
• ​Data Security: We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
• ​Data Retention: We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
• ​Your Legal Rights: Under certain circumstances, under UK data protection laws, you have rights in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing. If you wish to exercise any of these rights, please contact us.